Ram’s Crossing West Uses Communiqué




Communiqué is providing a state-of-the-art communication service to Ram’s Crossing West, a student living community located in Fort Collins, CO. Ram’s Crossing West property management team can send texts, emails and push notifications directly to a resident’s smartphone via the Summit Management Services App, a mobile application developed and supported by Communiqué.


Summit Management Services, the management team behind Ram’s Crossing West, chose Communiqué to provide an improved, streamlined communication service to its nationwide portfolio of apartment communities. Through the Summit Management Services mobile App or the Communiqué desktop interface, Ram’s Crossing staff members can send important messages to residents via texts, emails or push notifications. This three-pronged approach to communication ensures each resident stays updated and informed with their community’s news and events.


We use the application as a medium for quick communication to our residents.” Jonathan Miller, Property Manager of Ram’s Crossing West, said. “As a manager, it saves me lots of time by not having to make phone calls, post flyers, send manual emails or post notices.”


The Summit Management Services App, available on both iOS and Android devices, is one of several branded mobile Apps Communiqué has developed for property management companies nationwide. The smartphone App features a custom-designed interface complete with Ram’s Crossing West photo and brand. Residents can view community messages, events and news, as well as pay rent or request maintenance orders directly from their mobile devices. The App is maintained and supported by the Communiqué team.


Miller said he and his staff use the app to inform residents on events, provide them with news, and simply to touch base regarding property updates — especially rent payments. “The app has been fantastic, it’s such a quick and efficient way to contact your residents,” Jonathan said. “If we have a high amount of delinquency and rent is due, we can use the Communiqué App to directly contact each resident that may owe payments.


Marty Hollingsworth, CEO of Communiqué, said he is excited to provide unified communication services to the staff and student residents at Ram’s Crossing West. “Summit Management Services is a wonderful company that has partnered with both Communiqué and its sister company Epproach Communications on a variety of projects,” Hollingsworth said. “We are thrilled to add Ram’s Crossing West to our portfolio of properties.”


EXPLORE: Learn more about Summit Management Services’ experience with the Epproach Communications WiFi Solution!