EnVision Apartments Uses Communiqué!
Communiqué is providing a state-of-the-art communication service to EnVision Apartments, a student living community located in Akron, OH. EnVision’s property management team can send texts, emails and push notifications directly to a resident’s smartphone via the Summit Management Services App, a mobile application developed and supported by Communiqué.
Summit Management Services, the management team behind EnVision Apartments, chose Communiqué to provide an improved, streamlined communication service to its nationwide portfolio of apartment communities. Through the Summit Management Services mobile App or the Communiqué desktop interface, EnVision staff members can send important messages to residents via texts, emails or push notifications. This three-pronged approach to communication ensures each resident stays updated and informed with their community’s news and events.
“We are student housing, so most of our residents respond better to email, text, or apps,” Brandon Luck, property manager of EnVision Apartments said. “Before Communiqué, we had to copy and paste emails from our management software, and we had no way to text residents. But our experience with Communiqué has been great. It helps us to contact residents easily over various platforms.”
The Summit Management Services App, available on both iOS and Android devices, is one of several branded mobile Apps Communiqué has developed for property management companies nationwide. The smartphone App features a custom-designed interface complete with EnVision’s photo and brand. Residents can view community messages, events and news, as well as pay rent or request maintenance orders directly from their mobile devices. The App is maintained and supported by the Communiqué team.
Luck said that the App and its communication services keeps residents updated on what’s going on in the community, and has helped to increase participation in community events. “We use it to promote resident events, renewals, and other announcements and notices, but the biggest benefit is the way it helps us to contact all residents on the property very easily,” Luck said. “We can target the groups of residents that we want to, so sending a group message takes very little time.”
Marty Hollingsworth, CEO of Communiqué, said he is excited to provide an improved communication service to student residents, many of whom attend The University of Akron. “Opening up lines of communication between staff and residents helps to build trust and ultimately enhance the Summit Management brand,” Hollingsworth said. “The Communiqué team is thrilled to provide Summit and EnVision with a product and service that helps to contribute to a positive, fun student community.”
By: Denver Hollingsworth Category: Our Clients, Press Releases, Summit Management Tags: branded app, communiqué, message residents, messaging app, mobile app, property management app, resident communication, resident messaging