Campus Edge Uses Communiqué




Communiqué is providing a state-of-the-art communication service to Campus Edge Apartments, a student living community located in Raleigh, NC. Campus Edge’s property management team can send out texts, emails and push notifications directly to a resident’s smartphone via the Preiss Company App, a mobile application developed and supported by Communiqué.


The Preiss Company, the management team behind Campus Edge Apartments, chose Communiqué to provide an improved, streamlined communication service to its nationwide portfolio of apartment communities. Through the Preiss Company mobile App or the Communiqué desktop interface, Campus Edge staff members can send important messages to residents via texts, emails or push notifications. This three-pronged approach to communication ensures each resident stays updated and informed with their community’s news and events.


“We post about rent reminders, community events, as well as general stuff going on throughout the property like inspections and front office holiday hours,” TJ Lewis, Property Manager of Campus Edge, said. “It’s the main way residents are updated about what’s going on at the property.”


The Preiss Company App, available on both iOS and Android devices, is one of several branded mobile Apps Communiqué has developed for property management companies nationwide. The smartphone App features a custom-designed interface complete with Campus Edge’s photo and brand. Residents can view community messages, events and news, as well as pay rent or request maintenance orders directly from their mobile devices. The App is maintained and supported by the Communiqué team.


Lewis said that the App is the most reliable way to stay connected with his residents, whether it be from a marketing standpoint or from a community maintenance perspective. “Communication is key,” Lewis said. “Being able to so easily send out messages to specific residents–rather than only property-wide–is very helpful. Especially when we have something going on in a specific building and not the whole community.”


Before Campus Edge partnered with Communiqué for its resident communication services, the student living property used iContact for messaging residents. “iContact had a similar format as Communiqué, but it did not have a very user-friendly interface,” Lewis said. “The service only allowed us to send out graphics, not texts. With Communiqué, sending texts is much easier and by far my favorite feature.”


“Campus Edge is a wonderful community that really utilizes the services from Communiqué very well,” Marty Hollingsworth, CEO of Communiqué, said. “Communiqué’s sister company, Epproach Communications, also provides wireless internet service to the Campus Edge community. We are very grateful to work with their team to provide both a unified communication service as well as a superior WiFi solution.”